Caroline Ballard
Counsellor, Psychotherapist
Caroline Joy Counselling & Psychotherapy
Castle Hill, Sydney NSW 2154
In Person + Telehealth
Philosophy & Vision
You may not know exactly why you feel the way you do, only that you wish things could be different. Behind what others see, there may be a mix of overwhelm such as anxiety, numbness, sadness, anger, or even a sense of being broken. That quiet heaviness often feels unseen, even by those closest to you. Carrying it alone can be exhausting, lonely, and at times frightening. I understand, I have walked this road too.
Many of the people I work with are thoughtful, driven, and deeply committed to others, yet they carry an invisible weight of anxiety, chronic self-doubt, or the sense that they are never quite enough.
Therapy offers a space to ease the tension beneath the surface and lighten the load you have been carrying. Together we work toward greater clarity, steadiness, and balance so you can move through life with more ease and feel grounded in yourself again.
Background
I spent years feeling like I had to constantly strive — to be more, to do more. Most days were driven by a quiet anxiety that lived in my head and in my body. On the outside, I appeared ambitious and motivated. On the inside, I was barely holding it together and feeling disconnected from myself. It all came to a point where I knew I needed support. I found a therapist who truly saw me, helped me put words to what I could not name, and guided me toward living with more balance, ease, and authenticity. Through that work, I learned how to respond to what is happening inside me with care instead of fear. That experience now informs the way I support the adults I work with — helping them find relief from overwhelm and reconnect with themselves.
Services
I offer online and in person sessions in Castle Hill.
I also offer “walk and talk” therapy where we meet outdoors in natural settings such as parks or bushwalks. These sessions combine the healing power of nature with gentle movement and therapeutic conversation.
Quality Provision
I am committed to providing a high standard of professional and ethical care. My work is guided by respect, confidentiality, and ongoing professional development. I regularly engage in supervision and training to ensure my practice remains responsive, safe, and client-focused.
Areas of Special Interest
Accreditations
- Bachelor of Counselling & Psychotherapy - IKON institute
- Diploma of Counselling & Psychotherapy - IKON instittute
- Gottman Method Couples Therapy – Level 1 - Gottman Institute
- Acceptance and Commitment Therapy (ACT) - ACT Mindfully
Modalities
Integrative - Person Centred - Trauma-Informed
Therapy Approach
Every person’s experience is unique. Your story is your own, and your therapy should reflect that. I’m mindful of how past hurts and moments of feeling unseen can continue to shape how you see yourself and relate to others. In our work, I’ll listen closely and adapt my approach to what’s most supportive for you. Sometimes we might explore your thoughts and feelings; other times we may focus on how experiences are showing up in your body. I believe meaningful change happens when you feel safe, understood, and supported exactly as you are.
Professional Associations
- Australian Counselling Association
Practice Locations
Suite 24, 6-8 Old Castle Hill Road
Castle Hill NSW 2154
Appointments
Available Monday to Saturday.
Flexible appointment times offered for both face-to-face and online sessions.
Feel free to get in touch to discuss availability or to arrange a time that suits you.
Fees & Insurance
$150 per 60 minute session.
I offer a free 10-15 minute phone consultation to answer any questions and arrange an initial appointment. Medicare rebates are not available. A 24 hour cancellation policy applies to all appointments.
Payment Options
I accept cash, direct deposit, EFTPOS, and credit card payments.
Contact Caroline
Please contact me to make an appointment